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Private Customers

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How to enhance your profit:

Avoiding repeated small orders you may reduce your shipping costs.

Bundles - f.e. sets of chainrings 22-32-44 - are more reasonable than the single items.


  • 10% discount for orders of 250,00 EUR and more (net value of ordered goods)
  • 15% discount for orders of 500,00 EUR and more (net value of ordered goods)

Some discounts eventually may not to be seen in your basket but later on in the ordering process - in the survey of your order just before the final click has to be done.

  • 2% discount if you will pay within two days.

Conditions for ordering, shipping and payment

There is no minimum order value.

Before ordering the first time please give us proof that you are reseller. F.e. by sending your trade licence by fax to 0049-941-270510.

Our bill has to be paid by bank transfer not by direct debit.

Please agree to pay a deposit or even prepayment if your order is very big or if your country is very far from Germany.

2 % discount if you pay within two days. Term of payment is 30 days without discount. According to the German laws you fall in arrears automatically the 31th day. Then without reminder your invoice may be transferred to a debt-collecting agency. This is subject to a charge at your expense. Statutory default charges are 8% more than the basic rate of interest.

The risk of loss during transports is up to the buyer sinced that moment when the parcel is given to the forwarding company (§447BGB). But we ship insured upt to 500,00 EUR invoice amount - if not agreed different.

Value added tax (VAT)

All prices are given without valid VAT. If you are an EU customer and give us your VAT number VAT may be omitted. For customers from outside the EU VAT is dropped in any case.



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Contact + Support

There are no special hours of availability by phone.

For assembly questions which are discussed best by speech you can call our technician. He is reachable best in the evening (f.e. 20:00 CET) under +49-941-270520. In the weekend too.

Questions about already done orders or shop access (f.e. forgotten password) please send by email to info@mountain-goat.de .

We only sell online. Please place new orders only via webstore. But we gladly give you pre-order counsel by email or phone +49-941-270520 or +49-1609-7609198.